Answer: Yes. Canada checkout is available now. Shipping rates are calculated at checkout based on destination and package weight.
U.S. orders are currently available by inquiry only while we test DDP shipping with Japan Post and Zonos Prepay. Please contact DBJP before ordering so we can confirm shipping availability, duties, and total cost.
How long does shipping take?
Answer: Standard delivery usually takes around 14–21 business days after your order is processed. Delivery time may vary depending on supplier availability, customs processing, destination, and shipping method.
Will I have to pay duties, taxes, or import fees?
Answer: For Canada orders, duties, taxes, customs fees, or import charges may apply depending on your location, order value, and local regulations.
For U.S. inquiry orders, DBJP will estimate prepaid duties and import-related charges before payment whenever possible.
Can I change or cancel my order after placing it?
We may be able to update or cancel an order before it ships. Contact us as soon as possible with your order number.
Can I add embroidery to batting gloves?
Answer: Embroidery may be available for select batting gloves depending on the glove model, size, color, wrist strap space, and supplier availability. Please contact us before ordering.